Privacy Policy

Effective Date: 20th March 2026

Welcome to Konung Keithel (konungkeithel.com). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including ordering custom photo frames, LED frames, and related products.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full Name
• Phone Number
• Email Address
• Billing and Shipping Address
• Payment Details (processed securely via third-party gateways)

b. Order Information

• Product preferences (frame type, size, customization details)
• Uploaded images and files
• Custom text and instructions
• Music links or QR code data submitted for personalization

c. Technical Information

• IP address
• Browser type
• Device information
• Pages visited and time spent

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Customize your products (including images, text, and QR/music features)
• Communicate order updates and customer support
• Improve our website and services
• Send promotional offers (only if you opt-in)
• Prevent fraudulent transactions

3. Image & Content Usage

By uploading images or content:

• You confirm you have the right to use and share the content.
• You grant us permission to use the content solely for order fulfillment.
• We do not sell or publicly share your personal images without consent.

4. Sharing Your Information

We do not sell your personal data. However, we may share information with:

• Delivery partners for order fulfillment.
• Payment gateways for secure transactions.
• Service providers assisting in website operations.

5. Data Security

We implement appropriate security measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We may use cookies to enhance user experience, analyze website traffic, and remember user preferences. You can disable cookies through your browser settings.

7. Third-Party Links

Our website may include links to third-party platforms (e.g., payment gateways, WhatsApp). We are not responsible for their privacy practices.

8. Your Rights

You have the right to access your personal data, request correction or deletion, and withdraw consent for marketing communications. To exercise these rights, contact us using the details below.

9. Retention of Data

We retain your information only as long as necessary for order processing, legal compliance, and business purposes.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.